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Things to know about Zong 4G Devices

Wasio Abbasi
August 10, 2015

Zong 4G device has taken the country by storm and the demand has risen to incredible level. The sheer level of coverage, incredible speed and affordable packages have made these devices a must for internet users who crave for lower ping and higher speed.

We also did a Zong 4G MiFi video review which you can also checkout to know more about this latest device that’s the talk of the town right now!

There are still questions that people ask and we have compiled a list of them for easy access.

Will the device work in our area?

Check the coverage map for 3G/4G on Zong’s official website and see if your area is covered. Also, if possible, test the coverage yourself with the help of Zong sim (your own, someone in your family or from friends). This will give a better idea of coverage in your area.

Is the GST tax applied on these packages?

Zong’s 4G devices come with package that already include taxes. You do not need to pay any extra.

How do I recharge? (it’s not that simple)

When you completely consume the data or it expires at the end of the month, you need to recharge (minimum 1500) to continue using the device.

But … you have to call and inform Zong customer service that you have recharged the sim. By recharging alone the package DOES NOT get activated and require manual activation through Zong customer service. Zong internet packages come in 24, 50, 100 and 200GB tiers

If you DO NOT activate the package, your balance will be consumed at the rate of Rs. 18/Mega Byte.

Can we only buy the device and not the sim?

No. The sim that comes with the device is tagged. The device will not accept any other sim, not even of Zong’s except the one sealed with the device.

I am not getting good 4G speed, what should I do?

Switch to 3G. There is a good chance that 4G signals are unstable in your area and would be better to stay on 3G which has much better and stable coverage.

How to switch to 3G?

  • Go to Zong 4G device’s admin panel (192.168.8.1)
  • Login using your admin credentials.
  • Click Settings
  • Click “Dial-Up” on the panel in the left and select “Network Settings”
  • On the next page there will be an option “Support LTE networks” which will be active by default. Click on it to turn it off.

Another option is to use the Huawei’s HiLink Android app, connect with the device using Wireless Lan and close the LTE option. The video review shows how to do that.

Battery gets drained very fast.

If the signals in your area for 4G are weak and you haven’t turned off LTE option, Zong MiFi would repeatedly switch between 3G and 4G networks. This will rapidly drain the battery. Ideally, stay on the network that works best for you. If 4G is unstable, stay with 3G.

If you are using the device heavily, with several devices connected and even using some networking facilities such as network gaming or heavy file transfer, the battery will get drained fast.

Also, we experienced faster battery drainage in warmer weather. So if you reside in areas with higher temperature, keep it near well ventilated areas or in rooms that stay cool due to airconditioner/air cooler.

What is the different between 4G Wingle and 4G MiFi?

Zong 4G MiFi is a portable device that comes with a battery. You can carry it around in your pocket and still be able to use the internet. You only need to charge it and it’s good for few hours of use.

Zong 4G Wingle is a plug-and-play device, like a USB, that you need to insert in a laptop, computer or USB based power supply. It works just like MiFi device, just not battery powered.

Both devices come with WiFi options and can connect up to 10 devices.

 

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91 responses to “Things to know about Zong 4G Devices”

  1. Faysal Meghani says:

    I cant see internet volume consumption details!! Like with respect to date/time/user. Internet volume is being consumed very fast. I need to check where is the usage!

    • Kashif Raza says:

      i have the same issue

      • Smartchoice.pk says:

        You can access your device’s admin page 192.168.8.1 to check usage after entering your username and password.

        You can use Huawei Hi Link app to check data usage.

        You can also use My Zong app to check your data consumption

        • Mudassir Sultan says:

          SIr my online facebook games are not loading on zong 4g device….i try 2 devices same issue /gives connection error after loading
          can u help

          • Kaguya is the strongest. says:

            MMO games sometimes require an open port to run on 4G because 4G is NAT3. You may port forward the game (create a virtual server) to play them on Zong 4G. Search on google for more info.

          • Sibghat Ullah says:

            telenor 4g device allow port forwarding or not.?

    • Smartchoice.pk says:

      You can access your device’s admin page 192.168.8.1 to check usage after entering your username and password.

      Another way is to use Huawei Hi Link app to check data usage.

      Additionally you can also use My Zong app to check your data consumption.

      Both apps are available for Android/iOS in their respective app repositories.

      • waqar waqas says:

        I don’t the username and password of my device….
        what should i write…???
        Plz tell…

        • try to locate a small RESET hole in the device.. power up the device and then with a Pin or needle inserted in the hole keep it pressed for 30 sec.. restart and then type the passwd printed on the device. works fine. The default username and password of all Zong MBB devices are “admin” that you need to put into both fields to login into Zong device portal.

    • Zong Ptcl says:

      goto admin page 192.168.8.1
      write 1 and send sms to 102
      you will get reply back in your inbox

      If you are paying high then expect high quality internet connection
      4G LTE WINGLE and mifi high speed
      Packages
      100GB/3800
      50GB/2000
      25GB/1500

      USB 2000 4G WIFI
      Rechargeable 4G WIFI 3000

      FREE HOME DELIVERY
      RWP ISB only
      03OO5885334
      _____________________________________–

    • XeonFX says:

      to check individial user data you need a router with Gargoyle firmware. on TPLInk routers you can install this firmware.
      I am using TPLink router with Gargoyle firmware to monitor and control bandwidth, I can set quota and speed for indvidal devices being used in home.
      You have option to limit speed after quota usage, disable internet after quota usage etc. I disable my smarttv internet usage so it does not auto updates.

  2. sohail khan says:

    Mera zong 4g wifi connect nahi ho raha signal light blink kar rahi hai what is problem please help me

  3. Sara says:

    I regret buying it…. after 17 days 50 gb data is finished…. they are just fooling people by there tricks!

    • Muhammad Zohaib says:

      See, I have been using 3G and 4G Internet services, let me elaborate u difference, if u will use 4G then ur Internet data will be consumed instantly because 4G takes a lot of data as default, whereas 3G Internet will give u good speed and less data consumption as well. So choose 3G instead of 4G. Try it and you will find difference for sure.

    • Smartchoice.pk says:

      When you use data with higher speeds you consume more data in less duration which is why people feel that their data finished too early. Also video streaming is done in high res which also consumes more data. You can use Huawei Hi Link or My Zong app to check data usage.

    • suhaib876 says:

      got any issues with speed 😕 after first 5 days i have got it downed , same package 50 GB and i have no idea where have i spent 22 GB in 5 days using only social media sites..

  4. Adi Arman says:

    24 gb got consumed within 3 days….the frenchise and the head office in islamabad is not giving any acceptable explaination… dont waste ur money on zong 4g device…..and if u are blind for then go for 200 gb data package /mounth

    • Muhammad Zohaib says:

      See, I have been using 3G and 4G Internet services, let me elaborate u difference, if u will use 4G then ur Internet data will be consumed instantly because 4G takes a lot of data as default, whereas 3G Internet will give u good speed and less data consumption as well. So choose 3G instead of 4G. Try it !

      • Ali Aslam says:

        Bro, i want to buy zong device please help which one should I buy 3G or 4G?
        And which one u prefer wingle or Wifi device?

      • XeonFX says:

        Kaya chus mari hai, 3G or 4G have nothing to do with data usage its connectivity technology, 4G give better connectivity around 40 to 50 mbps practically and 3G gives 10 to 15mbps. If you open youtube on 4G youtube detect the connection speed and stream better quality video if it detects good connection speed. on 4G the speed is good so youtube send the 720p HD video which consumes a lot of bandwidth, always select 240p video in youtube settings. This will save a lot of bandwidth.

    • Smartchoice.pk says:

      When you use data with higher speeds you consume more data in less duration which is why people feel that their data finished too early. Also video streaming is done in high res which also consumes more data. You can use Huawei Hi Link or My Zong app to check your data consumption.

      • Mohsin Jamil says:

        Bro my device has been broken but i have sim working on mobile. Can i get another device or not? If yes then how and how much will be the cost?

    • Zong Ptcl says:

      HD Movies dekhtay rahay ho bhai 3 Din ya downloading karty rahay ho ?

    • KB TV says:

      its bcx they include upload and download both

    • Abdul Wahid says:

      I have same problem… no idea how net get consumed…

    • Hsseeb says:

      I depends upon ur usage. Their is no fault of company or sim.

  5. Kehkashan Khan says:

    How can i check my remaining gbs of 4G???
    And if i regarge my device day before the last date of my bundle , will my previous gbs. Include in next month’s bundle or they are wasted??

    • Hasnain says:

      You can access your device’s admin page 192.168.8.1 to check usage after entering your username and password.
      You can use Huawei Hi Link app to check data usage.
      You can also use My Zong app to check your monthly.
      Your previous GBs will not be transferred to next month bundle.

    • Smartchoice.pk says:

      You can access your device’s admin page 192.168.8.1 to check usage after entering your username and password.
      You can use Huawei Hi Link app to check data usage.
      You can also use My Zong app to check your monthly.
      Your previous GBs will not be transferred to next month bundle.

  6. Aaqib Anees says:

    Can someone please tell me the admin panel default username or password l. I tried with admin, admin but got incorrect..

  7. Ashique Ali says:

    my device is serving 100 to 150kb per second zong super 3g is not good now

  8. Feelsbadman says:

    Hi. I got a 4G dongle device from a 3rd party seller. When I got the device he did not inform me of a username and password for the device’s admin page. I have since lost his phone number. What can I do to be able to access the admin page???

  9. Osman says:

    Hi. Is there anyway that you can give me following details? I’m trying to connect 4G wingle with my tplink router on dd-wrt:

    Username/Password/APN/DialString, etc.

  10. Israr Ali says:

    how to connect desktop computer with 4g fiberhome

    • u have to buy a simple USB catcher (adapter) device from any ptcl one stop shop in 500rs only .. attach it to usb port of desktop and after the driver automatically installs u can click its icon in task bar of PC and connect to device..

  11. rashid says:

    not a well designed service, Warid is much better you have the option to select next package before your current one expires, so theres no downtime on Warid. Zong has the most stupid recharge procedure, and current package has to expire before you can load more.

    But warid is too expensive :p

  12. Aizaz says:

    When it comes to data consumption then Ptcl evo is much better then zong. or any other service.

  13. Jinania Baceqacei says:

    zong 4G data is drained very quickly it seem like a fruad to me i switched from witribe to zong but it was a waste of money

  14. Shahnawaz says:

    Topic: I have zong 4g wingle with sim,but i mixed that sim with my other zong 4g sims , now how to find which is wingle connected sim because other zong data not work in it….plz help

    • Ali Adnan Khan says:

      If you still have your zong wingle sim pack card with you. You can match the tiny numbers written on your wing sim and its pack and you will find your wingle sim.

  15. sid durrani says:

    what the hell is this?
    50% internet volume has been consumed in last 6 days?
    are you guys fraud?? -____-

  16. Hamid says:

    sony entertainment network is not opening
    with zong why

  17. Unaiza Yousufzai says:

    Eid ki SAB SE BARI EIDI HEY ke dont buy this connection because it get drained as fast as you go to the washroom to wash your face

    • Zong Ptcl says:

      You can change your network setting from 4G LTE to 3G only
      then it will drained slowly

      actually people don’t realised that zong 3G is also high speed connection
      they always desiring to use 4G LTE so the problem in pakistan is Limited DATA packages thats why ap bath room se wapis ao to 300 500mb zaya ho chuka hota hai agr downloading ya live video chal rahi ho 😛

    • Ameer Hamza says:

      There is nothing wrong with buying this thing.. its like a dream come true instead.! Just need to be careful while using it though lol..

  18. Amir Saeed says:

    how can i check may zong 4g device remaining data balance

  19. Amir Saeed says:

    i want to know my remaining data not usage

    • Ameer Hamza says:

      You can figure it out by knowing your usage.Just cancel the usage out of your planned volume for the month. For Examples! If you have 50GB monthly volume, and your current usage is 15GB, then your remaining data is 35GB.

  20. Khalid says:

    Why it cant connect with playstation

  21. Fahad says:

    I losted my device any way to find??

  22. Alisha Ansari says:

    So what would you suggest to go with, mifi or 4g wingle? Which option is good??
    waiting for honest opinion…

    Thanks
    Alisha Ansari

  23. Tauseef Khaliq says:

    I have Zong 4G wingle. There is no data consumption issue. The problem is that whenever I download a bit bigger file, say 50 or 100 MB file, the device disconnects automatically and then again it reconnects. After some time, it does the same. Don’t know what the problem is. Tried on my friend’s wingle, it has also the same issue. Can anyone help me with this problem?

  24. Mudassir Sultan says:

    FACEBOOK online game isnt loading on Zong 4g Device …i tried on 2 devices same connection error it gives …but same game working fine on other Nets like DSL..or 3G .so kindly please if you help would be great full

  25. Muhammad Adnan Ktk says:

    i have spend 5000 on my zong 4g device but still when i recharge it show me message that you are not an mmb user…….

  26. Ghazal Hasan says:

    meri zong device ki light bs ek br blink hoti hy phr light off hojati hy but active rehta hy net..so agr mujhy net use ni krna tu
    mujhy yeh kesy pata chaly ga k meri device off hogai q light tu humesha off hi rehti hy

  27. Mr. Altaf Hussain Rasool Bux says:

    Aslam Alikum
    i have Zong 4g device,it does not appear on wifi name but when i connect it using cable then it works fine..How can i solve this issue

  28. Sameer Revival says:

    i am going to karachi and i have done pakage here in faisalabad will my device will work there ? just asking lol

  29. Khalid Mehmood says:

    my devis is not showing up in my phone

  30. Path to glory says:

    will credit remain same if we reset zong 4g wingle?plz tell brothrz

  31. Rashid Amin says:

    Can we plug 4g device direct to smartphone?

    • Hsseeb says:

      yup.. by using the otg. Otg will cost like 50pkr.
      Otherwise u can simply plug it in the adopter and can use its wifi.

  32. Maria says:

    I forgot the password of my 4g mifi device. I factory reset it but still unable to open it. It says password is incorrect when i type admin. What to do?

  33. Mohammed Arif says:

    zong 4g device bolt+ huawei compatible or not with window 7 xp professional non wifi

  34. zeeshan says:

    how can i hide my zong wingle wifi signals from others peaple only show on my mobile.
    is it possible?

  35. mobile use says:

    Plz someone tell that how we can manage usage of data(MBs)..?
    means how we can set usage limit to device connected with Zong device….!

  36. shahid says:

    How to limit speed for devices?

  37. HUSNAIN ALI ZAHID says:

    can we take out the sim from the zong wingle bolt when we are about to factory reset the device??

  38. Maaz says:

    How to change the settings of connected users from 10?

  39. Maaz says:

    How to change connected users from 10?

  40. Learn Mathematics says:

    Is it possible to add last months remaining MBs in next month’s recharge?

  41. Usmaniya says:

    Meri problem yeh hai k Meri zong 4g bolt device auto off hoti ja rhi hai charging b full hai
    Power button push krny pe dono green lights show hoti hai lakin 2 second baad device off ho jati hai…

  42. zeeshan4it says:

    How to use zong mbb data sim on 3rd party wifi devices? How to install zong admin panel on those devices? I have a ZTE 4g/LTE device with 5200 mah battery and i want to use zong mbb sim with that device but not sure how to install zong admin panel (192.168.8.1) in that device?

  43. Majeed Muhammad says:

    Can we connect a ZONG 4G MiFi with a desktop PC?

  44. Junaid says:

    Jab myn Laptop se connect krta hu tw limited show krta h wo q? Please help

  45. Hasnain Abid Khanzada says:

    Wingle vs Mifi which is best?

  46. Muhammad Rizwan says:

    The sim that comes with the device is tagged. The device will not accept any other sim, not even of Zong’s except the one sealed with the device what if we went to use another zong data sim on the same device can we untagged a sim. plz share

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