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Overall Rating for StormFiber
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  • Worth the money
  • Quality and reliability
  • Customer service
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3 Customer Reviews About StormFiber

Iftekhar- Karachi 2017-01-18 10:55:05

I got 30 Mbps but didn't find it to the mark of high standards. It automatically disconnected and then connected. Speed usually fluctuate between 10-22, while they challenge that it will remained same in uploading and downloading but practically is not like that. In fact charges are comparatively very exorbitant. Since I have paid very high charges for installation so disconnection is not feasible but possible option is to downgrade only, so let me think on it. Their CS is continue busy so it is helpless. In fact there is no law in Pakistan to make the companies accountable so they are free to do as they like. so let them do and pray God for help. Good Luck every customer. Regards.

  • Speed
  • Worth the money
  • Quality and reliability
  • Customer service
  • Additional customer benefits
Waqas- Karachi 2017-01-14 11:02:23

Great service so far. I got the 10Mbps installed yesterday. Here is what i think Pros -Speed in constant at 9-10Mbps -Setup was easy -upload speeds match the download speeds -no downtimes so far Cons -Youtube and streaming services seem to be throttled but it may change. Ill update the review if it does -Took 3 weeks to get installed -I paid the full invoice upon activation of services 3 weeks ago but after the technichans installed the wiring, i coud not go online and CSR said i have a unpaid amount that needs to be settled. However, after calling CSR twice,they mention it will be fixed with in a few hours. Hopefully this will not be an on going thing Verdict Go get this installed if you have it available in your area. I am happy with the purchase so far. No major complaints or disconnections

  • Speed
  • Worth the money
  • Quality and reliability
  • Customer service
  • Additional customer benefits
Basim Aftab- Karachi 2016-08-09 14:20:05

The customer service is awful. I have applied for their installation, I was said it would be installed in maximum 1 week. It's day 18, I keep calling them every other day and their representative keeps telling me he would convey the message to the department responsible for installation and that I would be hearing shortly from them. But no one has ever called back. Really disappointed that I can't even get updated as to when they will do anything about it. So only those people who already have a back up connection should get it as you should forget about it after you apply. I would update about the quality of connection once it arrives.

  • Speed
  • Worth the money
  • Quality and reliability
  • Customer service
  • Additional customer benefits
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